Chat Host Team

Chat/Host Team Description

👋🏼 Welcome:
First, welcome each new guest into the chat area. You can use @ tagging like on social media to welcome each guest by name. A friendly welcome can be made even friendlier by using exclamation marks, emojis, and a follow-up question to get to know them.

Example: Hi @Charles, welcome to Light & Life West Online! 🎉 We’re so happy you’re here today. How’s your day going so far?

🗣 Inform:
Finally, invite guest to share the link to join service on their social media pages, sign up for e-blast and newsletter.  Share the On Demand viewing link of previous messages, answer questions and offer resources.

Example: Get connected and stay informed with sign up for our events, Food Give-Away, classes, New, Now and Next at West eblast on our website and follow us on social media.  We look forward to seeing you at our next service. 

 😃 Engage:
Next, spark discussion in the chat area. You can do this by asking icebreaker questions, recapping key points from the message, or posting the Talk It Over questions in the bottom of the message notes. Open-ended questions—questions beginning with who, what, when, where, why, or how—are always great conversation starters.

Example:   I love that Pastor Charles just mentioned __________. That’s so powerful! How do you think we can apply this into our everyday lives?

Sign-up to become a Chat/Host at West!